Gangxin Glass Internet plus remote service helps Myanmar customers

This year,a Myanmar customer purchased a new GX-QDLP2450-Y17 glass tempering furnace.The equipment installation and debugging work is about to end,and today the customer has produced high-quality bent steel glass.

This equipment is a flat bending integrated tempering furnace,using a hot air fan tube type strong convection.It can be used to make both flat steel glass and bent steel glass,as well as three silver glass.

Due to the epidemic prevention and control this year,it is impossible to go to the customer's site for installation and debugging.The company adopts the Internet plus remote service mode.This installation and debugging will be supervised by Mr.Hao throughout the entire process,and a cross-border service team consisting of specialized talents from the technical department,foreign trade department,after-sales department,and other departments will be selected to create an installation and debugging service platform,providing 24-hour"nanny style"assistance to customers in installation and debugging work.

Debugged and produced bent steel glass

Since the epidemic prevention and control in 2020,in order to meet the installation and commissioning service needs of foreign customers,the company has constantly explored a new model of cross-border after-sales service,and adopted the Internet plus remote service model to ensure that epidemic prevention does not stop.During the installation and debugging process,the customer is also fully familiar with and understands the structure and performance of the Hong Kong Telecom equipment,which is convenient for later use and maintenance.

Myanmar customers greatly appreciate the product quality and service model of Gangxin Glass,and are satisfied with the tempered glass produced.